Patients take their place in the walk-in line or book an appointment from their phone, and come in when it’s their turn. Your front desk runs both from a web browser, alongside your existing scheduling system.
Patients nearby see your clinic on the QMyTurn map, marked open or closed, with how many people are waiting. Faster than calling around or guessing from a search result.
Patients join from the QMyTurn app, your clinic’s public page, or by scanning the QR code poster at your entrance. No app or account is needed to join by QR.
Patients see how many people are ahead of them and get a text message when it’s their turn, so they can wait in the car, at home or nearby.
Patients book a time with a specific physician from the QMyTurn app or your clinic’s page: they pick a day, then an open time slot, and booked slots are taken off automatically.
Run walk-in lines and booked appointments for each physician from one console. Staff can also book appointments for patients who call in, and the waiting-room screen shows who is being seen.
Remind everyone booked for today or tomorrow with one click in the console: an app notification, or a text message for people without the app.
Every appointment patients book themselves is one less phone call to answer. Staff spend less time on the phone and more with the people in front of them.
The View Appointments page lists upcoming appointments day by day for any date range, so you can see busy days ahead and plan staff for them.
An optional setting: while a patient holds a ticket, the app reports roughly how far away they are, and the queue can move along if they aren’t on their way.
Your public page, the patient status page and the app work in English, Spanish, French and Arabic.
No credit card needed for the trial. Questions? Contact us.