Current Challenges for Walk-in Clinics

  • Clock icon representing long patient waiting time
    Waiting Time

    Waiting times at walk-in clinics can be long and hard to predict

  • Group of patients icon representing exposure to other patients' illnesses
    Exposure to Illness

    Patients are exposed to other illnesses because they share the waiting room with other patients

  • Chair icon representing crowded waiting areas
    Waiting Areas

    Waiting rooms fill up, sometimes with no room left to sit.

  • No-parking icon representing congested clinic parking lots
    Parking Outside the Clinic

    The parking lot fills up, causing congestion and fewer spots for other businesses in the same plaza.

  • Patients icon representing a long queue of people ahead
    Patients Ahead

    Patients travelling from far away have no way of knowing how many people will be ahead of them when they reach the clinic.

Why use a queuing app?

  • Patients heading to see a doctor can get their number on their smartphone instead of walking in and taking a number.
  • Patients see how many people are ahead of them on their smartphone, in real time.
  • The app shows an estimated wait, based on the doctor's own past consultation times, and notifies the patient when their turn is near.
  • Patients can run errands while still holding their place in line.
  • Patients do not have to wait inside the clinic to hold their place in line.
  • Gives the front desk a live view of the queue.
  • Physicians see the whole queue, so they can plan their day around the number of patients waiting.
  • A large queue screen in the waiting room lets patients see their place in line without asking at the reception desk.
  • Turn the queue on or off by hand or on a schedule.
  • The front desk can step in and adjust the queue at any time.
QMyTurn Customer Service