FAQs

QMyTurn allows your front desk staff to schedule appointments and assign tickets manually, the only difference is the ticket is assigned digitally using an easy to use console.

The system works equally well for Family physicians, Specialists, Dentists, Veterinarian Clinics, Urgent Care etc.

When you sign up. You get a free 30-day trial. This is enough time to assess this service and appreciate the benefits of using our system over conventional systems.

Listing your facility puts it on the QMyTurn map, where patients searching for care nearby can see you, your current queue length, and whether you accept walk-ins — so the value is discovery, not just managing an existing rush. Quieter clinics also tend to see the clearest benefit from patients arriving at the right time rather than all at once.

QMyTurn system allows a visual display of the current Queue to your front desk staff. Optionally the same queue could be displayed on a large LCD screen. This feature is free with yearly paid subscription.

QMyTurn allows Health care providers to run reports to see the number of patients who have used this system. Reports are available on a per/physician basis, meaning each physician can see their own metrics.

QMyTurn system takes privacy of customer data very seriously. The system is designed in a way that it does not store any confidential data. Furthermore, the data is not shared with any third-party data collection or marketing companies. We do not ask or collect any personal information from the users during the registration process.

QMyTurn mobile app allows patients to take a number or schedule an appointment from available timeslots. It accommodates your existing patients to call-in/drop-in. Easy to use console allows your front desk staff to check-in patients who do not own smart mobile phones.

QMyTurn mobile app, allows your patients from remote areas to plan their trip based on the current queues. If you allow a "drop-in" or "first-come-first served" setup, patients from these areas can plan ahead before driving far distances to reach your facility. The mobile application will constantly provide status of their turn and even remind them when it is a good time to leave for the Clinic. All thanks to Geo-location, as well as current traffic conditions built-in to the software.